LeBaron & Carroll, LLC
Safety Culture Text Message Opt-In
Program description
LeBaron & Carroll, LLC's safety culture team works with customers to schedule appointments and assess how their teams are doing with their safety culture. Customers who opt in receive text messages with survey invitations, appointment reminders, and account reminders related to this service.
Messages are sent from our toll-free number +1 (855) 500-4836.
How consent is collected
Consent is collected verbally during a phone call between the customer and a member of the LeBaron & Carroll safety culture team. The team member reads the script below, including the program description, message frequency, message and data rate disclosure, HELP and STOP instructions, and links to our Terms and Conditions and Privacy Policy, and then asks the customer to answer "yes" or "no."
The customer's consent is recorded in the customer's account record before any text messages are sent. Customers who answer "no" are not enrolled and are not sent text messages.
Verbal opt-in script
“Hi [Customer Name], our safety culture team at LeBaron & Carroll will reach out to schedule your initial appointments and learn how your team is doing with its safety culture.
As part of this service, we’d like to send you text messages with survey invitations, appointment reminders, and account reminders. Message frequency varies, typically up to two messages per month. Message and data rates may apply. You can reply HELP for help or STOP to opt out at any time. Text messages are optional, and we can communicate with you another way if you prefer.
Our Terms and Conditions are available at https://www.lebaroncarroll.com/terms-conditions/ and our Privacy Policy is available at https://www.lebaroncarroll.com/privacy-policies/.
Do you consent to receive these text messages from LeBaron & Carroll? Please say ‘yes’ or ‘no.’”
If yes: “Thank you! You’re enrolled in our safety culture text updates. We’ll send you a text message confirming your enrollment shortly.”
If no: “No problem. We won’t enroll you in text messages, and we’ll coordinate another way to communicate with you.”
Opt-in confirmation message
After a customer verbally opts in, the following confirmation text is sent from +1 (855) 500-4836:
LeBaron & Carroll: You're enrolled in safety culture text updates (surveys, appointment and account reminders). Up to 2 msgs/mo. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
Program details
- Message types: survey invitations, appointment reminders, and account reminders.
- Message frequency: varies, typically up to 2 messages per month.
- Cost: Message and data rates may apply.
- Help: Reply HELP to any message for help.
- Opt out: Reply STOP to any message at any time to stop receiving text messages. You will receive one final message confirming you have been unsubscribed.
- Optional: Consent to receive text messages is not a condition of purchase or service. Customers who decline can communicate with us another way.
Privacy
Mobile phone numbers and SMS opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.
Terms and Conditions: https://www.lebaroncarroll.com/terms-conditions/
Privacy Policy: https://www.lebaroncarroll.com/privacy-policies/